Privacy Policy

This Privacy Policy provides insights into the collection and processing of your personal data by Rent.Cars when you visit our website to sign up for an account and use our services.

It is essential to review this privacy policy, as it contains comprehensive information about our data processing, in conjunction with the Vehicle Lease Agreement and its Terms and Conditions.

Last Updated: 04.01.2024


RDC Portal L.L.C - FZCO is the controller and is responsible for your personal data.


In accordance with Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data (PDPL), Personal Data includes any information related to an identified natural person or a person who can be directly or indirectly identified. This encompasses identifiers such as:

  • Name.

  • Identification number.

  • Electronic identifier.

  • Geographical location.

  • Physical, physiological, economic, cultural, or social characteristics of the natural person.

  • Sensitive personal data, including family or ethnic origin, political or philosophical opinions or religious beliefs, criminal record, biometric data, and health-related information.


Rent.Cars will use and share your Personal Data in the following circumstances:

  • To execute a contract or comply with a legal obligation.

  • To register you as a new customer.

  • To deliver your leased vehicle.

  • To manage your relationship with us.

  • To facilitate your participation in surveys or provide feedback.

  • To enhance our website.

Rent.Cars may share your Personal Data with business partners for specific services or promotions and with third parties for data analysis or marketing purposes.

In the event of a merger or asset sale, your Personal Data will be transferred to the succeeding entity. In the case of bankruptcy, a third party will acquire your Personal Data.

Links to Other Websites

Our website may contain links to other websites with different information practices. Exercise caution and review the Privacy Policy of other websites, as we lack control over information submitted or collected by them.

Cross-border Personal Data Transfers

The PDPL allows the transfer of personal data outside the UAE to countries approved by the Data Office with an "adequate level of protection." For countries without approval, options include transferring data under a contract, obtaining express consent, fulfilling obligations, protecting public interest, or international judicial cooperation.


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Your Legal Rights

The PDPL grants you rights concerning your Personal Data, including obtaining/accessing, transferring, correcting, or erasing it, restricting processing, objecting to processing, objecting to decisions from Automated Processing, and withdrawing consent. To exercise these rights, contact our support team.


We have implemented security measures to prevent the loss, use, or disclosure of your Personal Data.

Children’s Privacy

This website is not intended for children under the age of 21, and we do not knowingly collect data related to children.


Check this Privacy Policy periodically for updates. Notify us if your Personal Data changes during your association with us.


For more information or questions about this Privacy Policy, contact our support team via

Do you have any questions?

write to us, we will respond within 2 hours.